DUMP GCX-GCD COLLECTION | TEST GCX-GCD ONLINE

Dump GCX-GCD Collection | Test GCX-GCD Online

Dump GCX-GCD Collection | Test GCX-GCD Online

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Genesys Cloud CX: Developer Certification Sample Questions (Q17-Q22):

NEW QUESTION # 17
By default, Line Recording is disabled.

  • A. False
  • B. True

Answer: B

Explanation:
In Genesys Cloud CX, Line Recording is disabled by default. To enable automatic recording of calls, the telephony administrator must configure the system by enabling recording on the SIP trunk. Without this configuration, calls are not automatically recorded.
Reference:https://help.mypurecloud.com/articles/recording-in-genesys-cloud/


NEW QUESTION # 18
Error 400 by Notification service means the channel has been idle for 24 hours.

  • A. False
  • B. True

Answer: B

Explanation:
In Genesys Cloud CX, a notification channel remains active for 24 hours. If the channel is not renewed within this period, attempts to use it will result in a 400 error. To maintain an active channel beyond 24 hours, you must resubscribe to the topics before the channel expires. This can be achieved by sending aPOSTrequest to
/api/v2/notifications/channels/{channelId}/subscriptionswith an empty array as the body, effectively extending the channel's validity for another 24 hours. Implementing a recurring task to perform this resubscription every 23 hours is recommended to ensure continuous operation.


NEW QUESTION # 19
If you don't pass the paging parameters while querying, the default page size is set to _____.

  • A. 0
  • B. 1
  • C. 2
  • D. 3

Answer: A

Explanation:
In Genesys Cloud CX, when making API requests that return a list of resources, if you don't specify paging parameters (pageSizeandpageNumber), the system defaults to a page size of 25 results. This means that the response will include up to 25 items per page unless you define otherwise.
Reference:https://developer.genesys.cloud/analyticsdatamanagement/analytics/detail/conversation-query


NEW QUESTION # 20
To get the recordingld for a conversation, which information should be included in the missing section of the URL.
https://api/v2/conversations/{___________}/recordings

  • A. ivrld
  • B. Recordingld
  • C. Conversation
  • D. DBID

Answer: C

Explanation:
https://api/v2/conversations/{conversationId}/recordings. You need to include the Conversation ID, not a recording ID or database ID, to retrieve the associated recordings for that specific conversation.


NEW QUESTION # 21
What level of permissions does a user require to view the organization settings?

  • A. Admin
  • B. Agent
  • C. All of the above
  • D. Supervisor

Answer: A

Explanation:
In Genesys Cloud CX, users require administrative privileges to access and manage organization settings.
This access is typically granted through the Admin role, which provides the necessary permissions to view and modify organization-wide configurations. Agent and Supervisor roles do not inherently possess these permissions.


NEW QUESTION # 22
......

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